Privacy Policy

Privacy Policy

Last updated: October 2025

1. Introduction

We value your privacy and take the protection of your personal data seriously.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or purchase from timesystem.com (the “Website”), operated by Time/system International GmbH (“we”, “us”, “our”).

We comply with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Controller

The data controller responsible for processing your personal data is:

Time/system International GmbH
Baarerstrasse 14, 6300 Zug, Switzerland
service [at] timesystem . ch

3. Data We Collect

3.1 When you visit our Website

When you browse our site, we automatically collect certain information about your device and interaction with the site.
This includes:

  • IP address
  • Browser type and version
  • Device information
  • Referrer URL and pages visited
  • Date and time of access

This data is processed to ensure the stability and security of our website (Art. 6(1)(f) GDPR).

3.2 When you make a purchase

To fulfill your order, we collect:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment details (handled securely via our payment partners)

This information is required to process your purchase and deliver your order (Art. 6(1)(b) GDPR).

3.3 When you contact us

If you contact us via email or contact form, we process your name, email address, and message content to respond to your request (Art. 6(1)(f) GDPR).

4. Shopify

Our store is hosted on Shopify International Ltd., Victoria Buildings, 2nd Floor, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Shopify provides the e-commerce platform that allows us to sell our products and services to you.
When you make a purchase, your personal data is processed by Shopify on our behalf.
Shopify may transfer data to other countries (including Canada and the USA).
These transfers are protected by EU adequacy decisions or Standard Contractual Clauses.

For more information, please see Shopify’s privacy policy:
https://www.shopify.com/legal/privacy

5. Google Analytics 4 (GA4)

We use Google Analytics 4, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and operated in the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

GA4 uses cookies and similar technologies to analyze how visitors use our website.
The collected information includes:

  • Pages visited
  • Device and browser information
  • Country and language settings
  • IP address (anonymized before storage)

The processing is based on your consent (Art. 6(1)(a) GDPR).
You can withdraw your consent at any time via our cookie banner or through browser settings.

Data may be transferred to the USA.
Google uses Standard Contractual Clauses (SCCs) to ensure data protection compliance.

More information:
 https://policies.google.com/privacy
 https://tools.google.com/dlpage/gaoptout

6. Cookies

We use cookies and similar tracking technologies to operate and improve our website.
Necessary cookies are essential for site functionality.
Analytical and marketing cookies are used only with your consent.

You can manage or withdraw your cookie preferences at any time via our cookie banner.

7. Legal Bases for Processing

We process your personal data only where one of the following applies:

  • Contract performance (Art. 6(1)(b) GDPR)
  • Legal obligations (Art. 6(1)(c) GDPR)
  • Legitimate interests (Art. 6(1)(f) GDPR)
  • Consent (Art. 6(1)(a) GDPR)

8. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, including legal, accounting, or reporting requirements.
When data is no longer required, it will be deleted or anonymized.

9. Data Sharing

We share your data only with trusted third parties as necessary to operate our business, such as:

  • Payment service providers (e.g. PayPal, Klarna)
  • Shipping carriers (e.g. DHL, UPS)
  • IT service providers (e.g. Shopify)

All partners are contractually bound to comply with applicable data protection laws.

10. International Data Transfers

If data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.

11. Your Rights

Under the GDPR, you have the following rights:

  • Access to your personal data (Art. 15)
  • Rectification of incorrect data (Art. 16)
  • Erasure (“right to be forgotten”, Art. 17)
  • Restriction of processing (Art. 18)
  • Data portability (Art. 20)
  • Withdraw consent at any time (Art. 7(3))
  • Object to processing based on legitimate interest (Art. 21)

To exercise these rights, please contact us at customerservice [at] timesystem . com.

You also have the right to lodge a complaint with your local data protection authority.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
Shopify ensures data is stored securely using encryption and industry-standard protections.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect new technologies or legal requirements.
The updated version will always be available on this page.

14. Contact

For any questions or concerns about this Privacy Policy or your personal data, please contact us:
customerservice [at] timesystem . com